Customer Care

Welcome to Customer Care!

Call Us!

To speak with our Customer Care team by phone, feel free to call 400.098.1961. Monday to Friday from 8:00 to 19:30; Saturday from 9:00 to 17:00; excluding Sunday and holidays.
Customer Care will be able to assist with questions related to purchases made on We will help you to place an order and show you how to track its progress. We will also arrange your exchanges and returns. All inquiries related to in-store purchases should be directed to your BMW Lifestyle Store. You can find our store information on our site’s home page under STORE LOCATIONS.

Your Feedback

We love to hear from you. Let us know how we can improve your online shopping experience at . We really appreciate it.

BMW Lifestyle

698 QiaoYing Road
Jimei District, Fujian, China
Phone : +86 400.098.1961